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Privacy Policy

Last updated: October 4, 2026

At Ingala Digital, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. By using our website or services, you agree to the practices described in this policy.

1. Personal Information We Collect

We only collect personal data that is necessary to provide our services. This includes:

  • Contact form submissions — your first and last name, business name, email address, and any message you choose to send us.
  • Messages and project details — anything you share with us by email or phone, for example while we prepare a quote or work on your website.
  • Client reviews — reviews our clients have shared with us, displayed on our site with the reviewer’s name and business.
  • Technical information — when you visit the website, our hosting provider automatically processes basic technical details, such as your IP address and browser type, to deliver the site and protect it from abuse.

We do not collect sensitive personal information such as identity numbers, financial details, or health data.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries and messages.
  • Arrange consultations and prepare quotes.
  • Send service-related communications (e.g. project updates).
  • Improve our website and the services we offer.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We take reasonable steps to protect your personal information, including:

  • SSL/HTTPS encryption for all data transferred through our website.
  • Secure storage of any information you voluntarily submit.
  • Restricted internal access — only those who need your data to deliver services can access it.

While we implement these safeguards, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to handling your data with care.

4. Third-Party Services

Our website and business use the following third-party services:

  • Web3Forms — delivers contact form submissions to our email inbox (privacy policy).
  • Cloudflare — hosts the website and protects it from abuse (privacy policy).
  • Google (Gmail) — the email service we use to receive and reply to your messages (privacy policy).

These services may collect data according to their own privacy policies, and some of them may process your information on servers outside South Africa. We do not control, store, or manage the data collected by these external services, and we encourage you to review their respective privacy policies.

5. Your Rights

Under applicable privacy laws, including the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your personal information.
  • Request the removal of your review from our site.
  • Withdraw consent to receive communications from us at any time.

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website does not use cookies for analytics, advertising, or tracking. Our hosting provider may set strictly necessary cookies to keep the site secure. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though this may affect some site functionality.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page with a revised date. Continued use of our website after changes are made constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch: